Privacy Policy

ĀYUVA respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, submit an inquiry, or apply for a retreat.

By using this website, you agree to the terms of this Privacy Policy.

1. Who we are

This website is operated by:

ĀYUVA
Email: ivana@ayuvaretreats.com
Website: ayuvaretreats.com

For the purpose of applicable data protection laws, including the General Data Protection Regulation (GDPR), ĀYUVA is the data controller of the personal data collected through this website.

2. What personal data we collect

We may collect the following types of personal data:

– Name and surname
– Email address
– Phone number
– Country or location
– Information submitted through contact or application forms
– Retreat preferences or inquiry details
– Communication history
– Technical information such as IP address, browser type, device type, pages visited, and website usage data
– Cookie and analytics data, where applicable

We only collect personal data that is necessary for the purposes described in this Privacy Policy.

3. How we collect your data

We collect personal data when you:

– Visit our website
– Submit a contact form
– Apply for a retreat
– Send us an email
– Subscribe to updates, if available
– Interact with our website through cookies or similar technologies

Some data is provided directly by you, while some technical data may be collected automatically when you browse the website.

4. How we use your personal data

We may use your personal data to:

– Respond to your inquiries
– Process retreat applications
– Provide information about ĀYUVA retreats and experiences
– Communicate with you before, during, or after a retreat
– Manage bookings, availability, and related arrangements
– Improve our website, services, and user experience
– Maintain website security and prevent misuse
– Comply with legal, tax, accounting, or regulatory obligations
– Send updates or marketing communications, only where permitted by law or with your consent

5. Legal basis for processing

We process your personal data based on one or more of the following legal grounds:

– Your consent, for example when you agree to receive marketing communications or accept optional cookies
– Performance of a contract, or steps taken before entering into a contract, for example when you apply for or book a retreat
– Legitimate interests, for example responding to inquiries, improving our services, and maintaining website security
– Legal obligations, where we are required to keep certain records or comply with applicable laws

6. Marketing communications

We may send you updates about ĀYUVA retreats, experiences, or related news if you have given your consent or where we are otherwise permitted to do so under applicable law.

You can unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

7. Sharing your personal data

We do not sell your personal data.

We may share your personal data only where necessary with trusted third parties, such as:

– Website hosting providers
– Email and communication service providers
– Booking or payment service providers
– Analytics providers
– Professional advisers, such as accountants, legal advisers, or consultants
– Service providers involved in retreat organisation, where necessary

All third parties are expected to handle your personal data securely and only for the purposes agreed with us.

8. International data transfers

Some service providers may process data outside the European Economic Area (EEA). Where this happens, we take reasonable steps to ensure that appropriate safeguards are in place, such as standard contractual clauses or other legally recognised transfer mechanisms.

9. How long we keep your data

We keep your personal data only for as long as necessary for the purposes for which it was collected.

This may include:

– The period needed to respond to your inquiry
– The period needed to manage your retreat application or booking
– The period required for legal, tax, accounting, or administrative purposes
– The period for which you remain subscribed to communications

When personal data is no longer needed, we will delete it or anonymise it.

10. Your rights

Under applicable data protection laws, you may have the right to:

– Access the personal data we hold about you
– Request correction of inaccurate or incomplete data
– Request deletion of your personal data
– Request restriction of processing
– Object to certain types of processing
– Withdraw consent at any time
– Request data portability
– Lodge a complaint with a relevant data protection authority

To exercise your rights, please contact us at: ivana@ayuvaretreats.com

11. Data security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Third-party links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of those third-party websites.

We recommend reviewing their privacy policies before providing any personal data.

13. Cookies

Cookies are small text files placed on your device when you visit a website. They help the website function properly, remember preferences, understand how visitors use the site, and improve the browsing experience.

Some cookies are necessary for the website to work. Others, such as analytics or marketing cookies, may require your consent before they are used.

14. Types of cookies we may use

Necessary cookies
These cookies are required for the website to function properly. They may support basic features such as page navigation, form submission, security, and access to certain areas of the website.

Analytics cookies
These cookies help us understand how visitors use the website, which pages are visited, and how the website can be improved. Analytics cookies are used only where permitted by law or with your consent.

Preference cookies
These cookies allow the website to remember choices you make, such as language, region, or display preferences.

Marketing cookies
These cookies may be used to deliver relevant content or measure the effectiveness of marketing activity. They are used only with your consent where required.

15. Managing cookies

When you visit our website, you may be asked to accept, reject, or manage non-essential cookies.

You can also manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or data practices.

The updated version will be published on this page with a revised “Last updated” date.

17. Contact

If you have any questions about this Privacy Policy, how we use your personal data, or your rights, please contact us at:

ĀYUVA  
Email: ivana@ayuvaretreats.com  
Website: ayuvaretreats.com